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Andrew Schick - DataLock Manager Jul 26 • Tips, Tricks & FAQ's
DataLock software uses the internet to send and recieve data to and from the backup servers housed by Maxnet. To ensure your backups can run successfully, please ensure that TCP port 8443 outbound is open to the following IP addresses
123.100.125.249
123.100.125.251
123.100.91.13
123.100.67.99
You may need to make sure that settings are adjusted by any firewalls, routers or proxies running in your particular environment, or ISP proxies or filters run by your ISP (such as Telecom's School Zone or by Watchdog).
Rick Tuhimata - DataLock Support May 04, 2009 • Announcements
Due to DataLock's significant growth in the past few months, it has been nessasary to launch this brand new support desk service.
We request that all partners and clients use this Support Desk for all support related communication with DataLock. We promise that all issues will be dealt with in a timely manner
This support desk will recieve top support from our team and will be responded to first.